FAQ

1) What is DTF printing?

DTF (Direct-to-Film) printing is a transfer method where your artwork is printed onto a special film, then heat pressed onto a garment. The print bonds to the fabric using heat and pressure, creating a full-color design that looks sharp and feels smooth. It’s a popular choice for custom apparel because it handles detailed graphics, small text, and complex colors with consistent results on many garment types.

2) How is DTF different from other printing methods?

DTF stands out because it prints full-color artwork without limiting you by color count, and it can reproduce gradients, shading, and fine detail cleanly. It also works well on cotton, polyester, and blends, making it versatile for many apparel products. Since the design is transferred using a heat press, it avoids certain setup limitations and helps deliver repeatable quality for both small runs and larger production.

3) What materials can DTF transfers be applied to?

DTF transfers are commonly applied to cotton, polyester, and blended fabrics, making them a flexible option for T-shirts, hoodies, sweatshirts, and many everyday apparel items. For best results, the fabric should be clean and dry before pressing. Different garments may require slightly different press settings, so choosing quality blanks and using correct temperature, time, and pressure helps ensure strong adhesion and long-lasting wear performance.

4) Is there a minimum order quantity?

No, there is no minimum order requirement. You can order a single design for a one-time project or place larger bulk orders for ongoing production. This flexibility is ideal for small businesses, online sellers, schools, teams, and events that need different quantities at different times. Ordering without minimums helps you avoid overstock, reduce waste, and manage cash flow while still getting professional transfer quality.

5) What file types do you accept?

We accept common print-ready formats including PNG, JPG/JPEG, PDF, and AI. For the cleanest results, files should be high resolution and sized correctly for print. Transparent background PNG files are helpful for designs without a visible background box, while PDF or AI files can preserve crisp edges when created properly. If you’re unsure whether your file is ready, we can guide you on improving quality.

6) What quality should my artwork be for the best results?

For best results, your artwork should be high resolution and set to the final print size before submitting. If you use raster files like PNG or JPG, aim for at least 300 DPI to keep edges sharp and avoid pixelation. Vector artwork (AI or print-ready PDF) is ideal for logos and text because it scales cleanly. Clean backgrounds, smooth edges, and accurate sizing lead to the best prints.

7) How long does production take?

Production time depends on the order size, the complexity of the artwork, and current production volume. Small orders may process quickly, while larger bulk jobs may require additional time to ensure consistent quality across every transfer. The best way to get an accurate timeline is to contact us with your order details and deadline. We focus on efficient turnaround while maintaining quality and consistency throughout production.

8) Can I request a sample before placing a larger order?

Yes, samples can be requested so you can confirm print quality, color, and finish before committing to a larger run. This is especially helpful for new customers, detailed artwork, or brand-critical designs where consistency matters. A sample allows you to test press settings on your specific garments and review durability after washing. Contact us to discuss what type of sample best fits your project and how to proceed.

9) Do you provide design or file setup help?

Yes, you can submit your own artwork, and we can also help with file setup guidance to ensure it prints cleanly. This includes checking resolution, confirming sizing, advising on transparent backgrounds, and helping you avoid common issues like blurry images or unwanted borders. If your design needs adjustments for better print results, we can point you in the right direction so your final transfers look professional and press reliably.

10) What should I do if there’s an issue with my order?

If there’s an issue with your order, contact us as soon as possible with your order details and a clear description of the problem. If available, include photos of the transfer and the pressed result, along with your press settings such as temperature, time, and pressure. This helps us troubleshoot quickly and determine the best solution. We take customer satisfaction seriously and work promptly to resolve concerns fairly and efficiently.